EV charging operations & maintenance software for charge point operators

Making charge success the new normal

Clockwork helps charging operators detect, diagnose, and resolve EV charger reliability issues before they impact drivers, uptime, or revenue.

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A smiling driver leaning on the open door of her electric car

Growing quickly. Building for the long term.

10,000+

Chargers monitored

200+ MWh

Of daily charging monitored

450,000

Charging sessions monitored per month

Canada
United States
Europe

Networks supported

Real issues. Measurable results.

“We already had good visibility into whether chargers were online and functioning. What we were missing was an understanding of what drivers were actually experiencing and why. Having that context helps us make better decisions across the network.”

Aaran Ferguson

Sr Manager Electric Vehicle Service Delivery

Read the case study

~60%

Improvement in charge success following cable replacement

14 hours

To identify a firmware update as the root cause of unsuccessful sessions

Integrated across your EV charging ecosystem.

Clockwork works with more than 40 hardware, software, operations and service partners to improve reliability and charge success.

EV Charging shouldn’t be unpredictable

A driver waiting with her phone in an empty car park at dusk — Driver experience

Broken chargers, confusing error messages, long waits.

An operator checking a small device at a desk — Operator experience

Chasing down data, OCPP logs, SIM cards, routers and tickets to identify root cause

See what's happening. Understand why. Get it resolved.

Clockwork showing charging activity across a network

Clockwork is the reliability layer for EV charging.

Clockwork combines operational data across your charging network to detect, diagnose and resolve reliability issues before they impact drivers, working with the CPMS you already have.

Clockwork's view of charging attempts and their outcomes

See where charging succeeds - and where it breaks down

A charger can be online while drivers still struggle to charge. Clockwork follows charging attempts from plug-in to outcome, showing where they succeed, fail or end before energy is delivered. Compare results across sites, charger models and firmware versions to uncover patterns and see where your team can make the biggest difference.

See how it works

Reliable charging isn't optional—it's essential.

Clockwork makes it real.

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